🌿 SHIPPING POLICY
📦 Processing Time
Orders are processed within 1–3 business days. You will receive a confirmation email once your order has been dispatched.
🚚 Shipping Rates & Delivery (Australia)
We currently ship Australia-wide using standard and express options at checkout.
- Standard Shipping: approx. 3–7 business days
- Express Shipping: approx. 1–3 business days
Delivery times are estimates only and may vary depending on Australia Post and external delays.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
⚠️ Delays
While we aim to dispatch quickly, delays may occasionally occur due to peak periods, postal disruptions, or weather events. We are not responsible for delays once items are with the shipping provider.
📦 Lost or Missing Parcels
Once an order has been lodged with Australia Post or courier services, Soul & Style is not liable for lost, stolen, or delayed parcels. Please contact the carrier directly for assistance, and we will support where possible.
